CRM enables you to focus on customers to fulfil the "CRM in Goal Statement". It provide the landscape for business development team - sales and marketing to place business strategy and play around it with one goal “customer acquisition”. To acquire customers, need many skills and qualities to influence and be retain customers over long period of time. The sales and marketing can’t be frame with fix process. It is unique with customer to customer and requirement to requirement.

The pandemic has created a new challenge before businesses to offer contactless services to the team and customers. The challenge is accepted and solutions are offered by many in the market, on the agenda we WES Consultancy take initiative and started with solution on contactless 4.0 for certain sectors.